Refund Policy

At ProAccountShop.com, customer satisfaction is our top priority. We strive to provide high-quality digital products and services. However, we understand that certain circumstances may require a refund. Please read our refund policy carefully to understand when and how refunds can be requested.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Defective or Unusable Products: If the digital product (e.g., verified account or service) you purchased is found to be defective or unusable within 7 days of purchase, you may request a refund.
• Non-Delivery: If you have not received the product within the specified delivery period (24-48 hours), you are eligible to request a refund.
• Incorrect Product: If you receive a product different from what you ordered, you are entitled to a refund or replacement.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Change of Mind: Refunds are not available if you change your mind after the purchase has been made.
• Improper Use: If the account or service is used in violation of the respective platform’s terms or is suspended due to misuse, a refund will not be granted.
• Outside the Refund Period: Refund requests made after 7 days of product delivery will not be considered.

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact Us: Send an email to support@proaccountshop.com within 7 days of receiving the product. Please provide your order number and a detailed explanation of the issue.
2. Review Process: Once we receive your refund request, we will review the case and respond within 3 business days.
3. Resolution: If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

4. Partial Refunds

In some cases, partial refunds may be offered based on the nature of the issue and product usage.

5. Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated policy.

6. Contact Information

If you have any questions about our refund policy, please contact us at:
Email: support@proaccountshop.com